Return Policy

Studio Wholesale Program™ Products

Most orders* that are placed at the year-round discount of 20% can be returned within 30 days. A 10% restocking fee is charged for Studio Wholesale Program returns/exchanges.

Your refund will be either applied to an open Studio Wholesale Program order or refunded to the original payment method. Shipping and handling is non-refundable.

*Orders that are placed during promotions and sales at a greater discount than 20% are final sale and cannot be returned for exchange or refund.

The following items are FINAL SALE and cannot be returned:

• All shoes worn with bare feet (FootUndeez, Dance Paws, all turning shoes)
• All tights and socks
• Training tools
• Accessories
• Undergarments (bodystocking and bras included)
• Custom made or special order items
• Final sale markdown merchandise (with prices ending in .67)
• Gift items and Holiday seasonal items
• Make-up
• Hair accessories
• Jewelry
• PPE (masks and face covers)

 

How To Return an Item

  • Package the item(s) you wish to return in a box or envelope and securely seal it. Be sure to cover up any old shipping labels or barcodes.
  • Include a copy of the order sheet inside of the package.
  • Ship the return package via your preferred delivery service to this address:
Inspirations Dancewear - Returns Dept.
180 St. Leger St. Kitchener, Ontario, N2H 4M5
  • It is recommended that you ship products back using a method that is trackable. Shipping or customs COD packages will not be accepted. Inspirations is not responsible to refund items until they are received at our location.
  • Once your item arrives at the Inspirations Return department, please allow 1-2 business days for the return to be processed. Once your return has been processed your credit card will be refunded and you will receive an email notification of this.

Exchange

To do an exchange simply follow the above steps to return the original item and place a secondary order via the Studio Wholesale Program website for the new item you would like. If you require any assistance with processing your return please don't hesitate to contact us.